In short, we do not collect your data without you being aware of it, and we most certaily don't sell it.
While our servers will log the IP address of every request they serve, these IP addresses are never used to track users, it's simply how web servers work. All websites your devices access will log your IP address. We delete web server logs within 90 days, complying with privacy laws.
The relay service available at wss://relay.hecticlabs.dev does not log messages, events, or user IDs. Everything is ephemeral and stored in memory to provide the service's functionality. Of course, due to the nature of the relay service, any data sent to it may be received by other connected users. Therefore, the responsibility not to send personal information through this channel resides on the user and user applications that utilise the service.
The API service available at https://api.hecticlabs.dev is currently down for a complete rework. No tracking or user data is managed by the API service at the moment. We will update this Privacy Policy when the API service is back online.
Tedd'or will offer cloud sync functionality in the future through the API service, but currently there is no endpoints implemented, thus, Tedd'or does not collect personal information.
The co-op modes available in Tedd'or utilise the relay service described above. The use of the relay service includes sharing an ephemeral user ID for temporary routing, the user's in-game appearance, movement, etc., and their chosen name for their player. Tracking the user is essentially impossible given the user ID used for communication through the relay is ephemeral and gets reset after every game launch. Additionally, the name chosen by the user is not uniquely identifying, unless they purposely choose to include identifying information in such name. The co-op mode does not include text or voice chat functionality, but it does allow users to mark a point on the map for gameplay purposes.
We do not collect, store, share, or sell any payment information pertaining to users. Donations are managed through the Ko-fi service, refer to their privacy policy for more details.
When contacting us via [email protected] or any other email address of the hecticlabs.dev or ainara.dev domains, the user is responsible for not sharing personal information with the recipient. In case of receiving personal information, we commit to deleting said information from our email system and inboxes. We will never request personal information of users via email, please contact us if a support agent does request personal information.
We do not knowingly collect personal information from children under 13. If you suspect your child has used our services and provided us any personal information, please contact us. Tedd'or cloud sync will not be available to children under 13. Tedd'or co-op mode does not collect personal information and is available for everyone.
We operate under the jurisdiction of Spanish law and applicable European Union regulations. We strive to comply with data protection regulations such as General Data Protection Regulation (GDPR) and the Children's Online Privacy Protection Act (COPPA).
If you wish to request all your data we may posses, or if you wish to delete all your data we may posses, please send an email to [email protected]. You may also contact this email address to discuss other privacy- or data-related matters.
Last updated: 2025-04-16